Frequently Asked Questions

World Workplace is the most longstanding and well-respected learning and networking event for facility management and related professions (IT, PM, HR, engineering, security, real estate, sustainability, energy, etc.).

World Workplace facilitates idea-sharing and knowledge-exchange between all professionals who support the work environment. We come together to find resourceful solutions to common facility challenges; discover achievable strategies that will get the attention of customers, supervisors and colleagues; exchange best practices for managing facilities, teams and projects; and gain new skills, fresh perspectives and a renewed outlook on our future.

World Workplace focuses on topics of interest and concerns of importance to facility professionals. With an established commitment to excellence, World Workplace is renowned for the superior quality of its educational program, the diversity of products and services in the expo, and for providing a supportive and empowering learning and networking experience.

IFMA’s World Workplace will be held Sept. 27-29 at Colorado Convention Center in Denver, Colorado, USA. The conference kicks off Wednesday morning, Sept. 27, and concludes Friday evening, Sept 29. A number of knowledge- and contact-building activities are held just prior to the event (IFMA Courses, Facility Tours and require additional registration.)

Each session is hand-selected by a committee of distinguished subject matter experts and knowledgeable practitioners to ensure the value and relevance of presented content. The program committee thoroughly reviews each submission received through our yearly Call for Presentations, evaluating the quality and focus of the content, the applicability of the presentation to the FM profession, and the presenter’s experience and qualifications

No. The IFMA Courses and the Facility Tours and other activities taking place prior to Wednesday, Sept. 28 require separate registration. Simply checkmark the course or activity you’d like to attend on your World Workplace registration form, and it will be added to your total event price.

Yes. Groups of five or more from the same company with a single company contact will receive the fifth registration FREE. Please contact an IFMA Customer Service Specialist at +1-713-623-4362 or email registrations@ifma.org for details. (Only valid for Full Event registrations, and must be submitted and/or processed at the same time.)

No. IFMA membership is individually based and non-transferable; however, nonmember FM professionals who register for the Full Event receive a complimentary one-year membership in IFMA and a local IFMA chapter.

No. IFMA membership is individually based and non-transferable; however, nonmember FM professionals who register for the Full Event receive a complimentary one-year IFMA discovery membership.

IFMA reserves the right to cancel an IFMA educational event due to low enrollment, unforeseen factors, or any other reason making it practically or economically inadvisable to conduct the event. In the event of cancellation, registrants will be notified as promptly as the circumstances permit (although IFMA cannot be liable for any failure to notify). IFMA, however, cannot be responsible for any other costs, losses or inconveniences that a registrant may incur, such as costs of transportation (plane, train, rental car, etc.), hotel cancellation fees, reservation fees, lost pay, vacation or leave time, etc.

Full refunds will be granted for cancellation received in writing to IFMA before July 31, 2023. A 50 percent cancellation fee will be applied to cancellations received in writing to IFMA between August 1, 2023 – August 28, 2023. No refunds/transfers will be issued on cancellations received after August 28, 2023, or for conference no-shows.

You are allowed a one-time transfer for your registration as long as your replacement is a member. If your substitute is not a member, he/she will need to become a member to receive the transfer. Transfers are one-time only and cannot be used from year to year.

Choose from one of the 10 hotels included in IFMA’s official hotel block for discounted rates. The booking deadline for reduced rates is Aug. 23rd. View your options and book your room(s) directly from the World Workplace website.

U.S. regulations require security checks for most visitor visas, resulting in a process that may take three months or more to complete. Individuals who require a visa to attend World Workplace, please apply soon. Citizens of certain countries must have an invitation in hand before they can obtain a passport from their government and apply for a U.S. entry visa. International attendees requiring a letter of invitation may email a request to ifma@ifma.org.

Explore additional resources for International Attendees

Onsite registration refunds will be handled on a case-by-case basis.

We want you to be comfortable so that you can fully enjoy your experience. Business casual attire is encouraged. We suggest bringing a light sweater or jacket with you during the day as the rooms are air-conditioned. Casual attire is suitable for the Welcome Reception.

All seating is general admission — first-come, first-served. For educational sessions, we recommend selecting two in each timeslot in case the room for your first choice fills up. The Opening Keynote, Plenary Session and Awards of Excellence are held in an auditorium, ensuring enough seating for all attendees. Seating is general admission; however, honorees are assigned reserved tables close to the stage.

For your comfort and convenience, cell phone charging stations, a medic, business center (for shipping, mailing, faxing, photocopying, printing), information counters (for questions about the conference or local attractions) are provided at the convention center.

Yes. IFMA is committed to promoting sustainable business practices and minimizing our carbon footprint at every event.

• Bins are located throughout the convention center for recycling papers, and used cans/bottles.
• Post-conference panel notes, presentations, proceedings and session evaluations are available online.
• Table centerpieces, foam core and other surplus materials and supplies are recycled or donated to a local school or charity.

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By registering for World Workplace, you authorize IFMA the right to photograph and/or videotape you, and to use the photographs/video in all formats and media for any purpose, including but not limited to education, marketing and trade. Registrants hold harmless and release IFMA from all claims arising out of the use of photographs/video, including without limitation all claims for compensation, libel, invasion of privacy or violation of copyright ownership.